Effective Date: June 3, 2026
Acceptance of Terms
By accessing and using the dapper-brook website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of any changes.
Services Description
dapper-brook provides animal care services including grooming, sitting, walking, training, wellness checks, and nutrition consultation. Service availability, pricing, and specific terms may vary based on location and individual circumstances. All services are subject to availability and acceptance of service requests at our discretion.
Service Agreements
When you request a service, you enter into a separate service agreement with dapper-brook. Specific terms, conditions, pricing, and scheduling will be confirmed through direct communication. Service agreements are binding once confirmed by both parties.
User Responsibilities
You agree to:
- Provide accurate and complete information when requesting services
- Disclose any relevant health conditions, behavioral issues, or special requirements regarding your pet
- Ensure your pet has received appropriate vaccinations as required by law and our policies
- Comply with all applicable laws and regulations
- Not misuse our website or services for any unlawful purpose
- Maintain the confidentiality of any account credentials
Booking and Cancellation
Service bookings are confirmed through direct communication. Cancellation policies vary by service type and will be specified in your service agreement. We reserve the right to cancel or reschedule services due to unforeseen circumstances, including staff illness, severe weather, or emergency situations.
Payment Terms
Prices for services are stated in British Pounds (GBP) and are subject to change without notice. Payment terms, including accepted methods and payment schedules, will be specified in your service agreement. Late payments may result in suspension of services and may incur additional fees.
Liability and Disclaimers
While we take every reasonable precaution to ensure the safety and wellbeing of animals in our care, we cannot guarantee specific outcomes. Our services are provided "as is" without warranties of any kind, express or implied.
We are not liable for:
- Pre-existing health conditions that manifest during service provision
- Injuries resulting from your pet's behavior or interactions with other animals
- Outcomes that depend on factors outside our control
- Indirect, incidental, or consequential damages
Our total liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim.
Emergency Veterinary Care
In the event of a medical emergency involving your pet while in our care, we will attempt to contact you immediately. If we cannot reach you, we reserve the right to seek emergency veterinary treatment on your behalf. You agree to reimburse us for any veterinary expenses incurred in such situations.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of dapper-brook or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
User-Generated Content
If you submit feedback, reviews, or other content to us, you grant dapper-brook a non-exclusive, worldwide, royalty-free license to use, reproduce, and publish such content for business purposes. You represent that you have the right to submit such content and that it does not violate any third-party rights.
Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.
Indemnification
You agree to indemnify and hold harmless dapper-brook, its employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.
Dispute Resolution
Any disputes arising from these terms or our services shall be governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes.
Before initiating formal legal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. If negotiation fails, either party may pursue mediation or arbitration as an alternative to litigation.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and dapper-brook regarding use of our website and services, superseding any prior agreements or understandings.
Contact Information
If you have questions about these Terms of Use, please contact us at [email protected].